当杰西卡·特贡, 他是心电图管理咨询公司的合伙人, 于2023年底被任命为西门子医疗工程公司肿瘤学咨询全球主管, 这一举措满足了两个组织的战略目标. 西门子, 哪家公司正在扩大其肿瘤解决方案和技术组合, 这是一个利用杰西卡在开发bet8娱乐方面的专业知识的机会, 领导战略规划, 在综合癌症中心实施手术改进计划. For 心电图, it’s a chance to bring its 50-plus-year consulting expertise to an international market.¹
为杰西卡, who continues to co-lead 心电图’s 高级肿瘤中心 while collaborating with Siemens Healthineers, the new role is the latest accomplishment in what has been a long career in oncology business consulting. 但这不仅仅是一个职业生涯的里程碑. Like so many of us, she saw at an early age how cancer affects a person and their loved ones. 她职业生涯中的每一步都是朝着改变这一点迈出的一步.
个人使命
癌症是一种不可避免地影响到每个家庭的疾病. 这是杰西卡在玛丽蒙特大学读大学时学到的, 当一个好朋友的妹妹被诊断出患有脑瘤时. Jessica followed the girl’s cancer journey during her care at Children’s National Hospital and Georgetown University’s Lombardi Comprehensive Cancer center and was devastated when the affliction took her life.
但那场悲剧成为了某种催化剂. What Jessica observed during her friend’s care journey ignited her interest in cancer center operations, and the opportunity to meet some of the individuals involved in her care laid the early groundwork for her career. “I was a very young, not world-wise person getting out of school when she passed away,” Jessica says. “I was introduced to a couple of women leaders at Georgetown Hospital and the Lombardi Cancer Center, 他们问我是否愿意做一名管理实习生. 他们让我在癌症中心转来转去训练我如何管理.”
She spent the next several years learning all she could about operating a cancer center before returning to school to get her MBA at the George Washington University. “Working at the cancer center started my interest in the business aspects of the clinical programs,她解释道. “Particularly when you look at academic medicine and the inner workings between the clinical side, 研究方面, 教育方面. 这些是如何结合起来建立一个全面的癌症项目的?”
在完成她的硕士作品之后, Jessica began her first stint in consulting—a job at a small consulting firm called MedTactics, 哪些是最终由心电图获得的. It was an opportunity to see how other organizations approached cancer care and ambulatory operations. 但不久之后,她又被癌症中心的业务吸引回来了. 但这一次,她不再负责癌症项目了. 她会造一个.
扩大马里兰州的癌症治疗
The University of Maryland Marlene and Stewart Greenebaum Comprehensive Cancer Center is an NCI-designated cancer center with 40 inpatient beds, a 25,000平方英尺的门诊设施, 以及针对所有主要癌症的多学科临床项目. A joint entity of the University of Maryland School of Medicine and the University of Maryland Medical Center, it is one of the top cancer treatment and research centers in the country and an essential provider of cancer care in the region.
但在2004年,癌症项目仍处于发展的形成阶段. 约翰霍普金斯大学是该地区主要的癌症治疗提供者, and the University of Maryland’s smaller program was still trying to gain a foothold. 这就是博士. 凯文·卡伦, 一位前同事和新任命的癌症中心主任, 叫杰西卡, 了解她的专业知识是无价之宝.
门诊部是由住院部改造而成的,她回忆道。, recognizing the amount of work that needed to be done to put the organization on the path to becoming a destination for cancer care. “在博士. 卡伦的领导, 我们重组了整个癌症项目——引入多学科诊所, 建立一个移植项目, 重组临床研究企业, 并开设新的门诊和输液空间.“在整个项目的发展过程中,杰西卡一直扮演着领导角色, 住院和门诊bet8娱乐都向她汇报.
高级肿瘤中心
当杰西卡最终回到心电图, she realized that the operational balancing act involved with 领先的 a cancer program translated well to 心电图’s growing multidisciplinary service offerings.
“经营一个癌症中心,有很多门诊手术,”她解释说. “而且因为我的行业经验是学术医学, it translated well to running physician groups and 性能转换 and a lot of the different things that we do at 心电图, 无论是bet8网站备用的报酬, 报销, 计费, 操作优化, 调度, 工作流程,所有这些都是在癌症中心. 我们都做了.虽然这意味着她的咨询生涯可能会有很多方向, 很明显,她的心在哪里.
Armed with the knowledge of what it takes to build and run a comprehensive cancer center, 是时候把这些教训推广到全国了. 和同事马特·斯特姆一起, Jessica developed what is now known as 心电图’s 高级肿瘤中心—the nation’s largest dedicated consulting team focused on helping organizations transform and advance cancer care in their communities.
“我们有一个专门的团队,一直为癌症客户bet8娱乐,她说。, 引用几个正在进行的, 美国肿瘤项目正在进行的多年项目. She explains that they’ve built the team to reflect the growing demand for cancer expertise in strategy, 性能转换, 财政改善. “Stephanie Hobbs came from being the clinical administrator at UT Southwestern; she’s led cancer programs before. 我们最近聘请了伊丽莎白·利博, 她在达纳·法伯癌症研究所工作了20年,建立了新的癌症项目, 将达纳·法伯品牌推广到其他地区, 并从战略的角度来看待如何维持高质量的项目.”
心电图高级肿瘤中心的成员聚集在一起进行规划撤退.
对这类专业知识的需求反映了一种不断发展的护理模式. 随着人口老龄化,对癌症治疗的需求也在增长. 同时, care pathways have become more complex and providers are in increasingly short supply. 病人的期望也在改变. “病人要复杂得多,”杰西卡说. “They’re not going to wait if a doctor tells them there’s something odd on a mammogram or CT scan.
他们期望得到及时的治疗, 这将是协调的, 他们将与最好的医疗bet8娱乐提供者联系在一起.”
她的团队已经帮助了超过1人,000所社区医院, 资产管理公司, nci指定的癌症中心, 肿瘤学实践正是这样做的. 毕竟,与癌症的斗争是多方面的. Innovative medical technology and cutting-edge treatments technology might grab headlines, but a cancer program’s success depends at least as much on the efficiency and sustainability of its day-to-day operations—and the ease with which its patients can access and navigate care.
Jessica’s experience in that regard is what made her a natural fit when Siemens Healthineers came calling.
全球聚焦
In 2021, 西门子医疗完成了对瓦里安医疗系统的收购, 世界上最大的线性加速器开发商. 此举扩大了该公司在成像和其他诊断技术方面的投资组合, 使这家德国公司成为癌症行业的主要参与者.
他们需要什么, 虽然, was a better understanding of how to deploy that technology in the global fight against cancer. 他们转向杰西卡.
“It’s an opportunity develop solutions for cancer programs internationally,” Jessica says. 作为肿瘤学咨询的全球主管, 她从25多年的发展中吸取了经验教训和最佳实践, 领先的, 指导美国顶级癌症中心,教育全球客户.
“I’m able to lead some of these solutions and share best practices for taking a holistic approach to improving cancer care,她说。. “There’s an opportunity in Dubai that we’re currently pursuing to help address challenges with breast cancer care. There’s opportunity to then take some of those findings and share them in our with our Malaysia team, 和我们的德国队合作, 并与世界各地的其他人一起.”
在西门子医疗的时间越长,心电图的时间就越少, 她的使命感没有改变. “It’s the same thing that motivates me for our US-based clients—how can we help a cancer patient?”
旅程还在继续
这种动力在杰西卡的职业生涯中一直保持不变. From interning for a cancer center to serving as Global Head of Oncology Consulting for a massive international organization, 她的个人抱负和职业抱负交织在一起.
“当我想到我什么时候开始我的职业生涯, 这实际上是对一个正在与癌症作斗争的个人关系的回应,她说。. “多年来, 我的朋友越来越多, 我的家人, 我身边的人都曾与这种疾病搏斗过. 所以当你有机会产生影响时, it’s one area of consulting where you can help improve the performance of a program and know there is a patient on the other end who has a positive experience because of what you recommended.”
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1 心电图是西门子健康工程公司的子公司.
出版于2024年4月25日